New Patient Information

Welcome and thank you for making your first appointment with Skin@LRG®. A cosmetic dermatology office is a busy place. There is a great deal you can do to help our office run smoothly for everyone.

Helpful Tips
Dr. Ginn’s consultation fee is $200 and we do not accept any insurance. We do not accept checks from new patients. Only after your third appointment will you be considered an established patient. At that time we will gladly accept checks.
Please arrive at our office 15 minutes prior to your scheduled appointment time so that you can fill out paperwork.
There is plenty of available parking. Please refer to the Driving & Parking page on our web site for more information.
We allow a full 30 minutes for your initial appointment and we do not overbook our schedule. Your time is valuable and we do our best to see all of our patients in a prompt and timely fashion.
If you have a concern in addition to the reason for your scheduled visit, please let our staff know when you arrive. We will always try to accommodate these requests, but in some cases we will need to address some concerns in future visits.

Medical Records
If you are transferring from another dermatology practice, we will need to review a copy of your medical records during your visit. Please contact your current dermatologist and ask for a copy so you can bring it with you to your appointment. Likewise, as part of your initial visit we will review your current home skincare regimen. Please bring all current products you are using or relevant information on previous medications or therapies you have used.

New Patient Appointment Booking Deposit
All new patients have to pay an appointment booking deposit of $200.  
This will be collected in advance and $100 of that fee will go toward any treatment or customized skin care regimen done on same day as initial consultation with Dr. Ginn.

Why The Need For Appointment Booking Deposit?
It is to discourage “no-show” and to prevent unnecessary bookings of appointments. The deposit ensures that patients keep to their appointments or cancel / re-schedule within ample time to free up more appointment slots for those in genuine need. Once you are an established patient we will no longer take a deposit but you will be susceptible to the standard cancellation/missed appointment fee of $100 as stated on our web site.
Refund of Appointment Booking Deposit
Your appointment booking deposit will be refunded when you:
Re-schedule or cancel your appointment 2 business days in advance of your appointment due date. For example, your cancellation request of a Tuesday (26th) appointment should reach us by Friday (22nd).

Forfeit of Appointment Booking Deposit
Your appointment booking deposit will be forfeited if you:
Fail to show up for your appointment (ie “no show")
Fail to re-schedule or cancel your appointment, 2 business days in advance of your appointment.